Refund policy

1. General Information

At Ledoria (https://Ledoria.shop), customer satisfaction is very important to us. We aim to provide high-quality products and a smooth shopping experience.

By placing an order on our website, you agree to this Refund Policy.

2. Return Eligibility

We accept returns under the following conditions:

  • The item is defective, damaged, or incorrect
  • The request is made within 14 days of receiving the order
  • The product is unused, in its original packaging, and in the same condition as received

Items that do not meet these conditions may not be eligible for a refund.

3. Non-Refundable Items

The following items are not eligible for return or refund:

  • Used or damaged items caused by the customer
  • Items returned after the return period has expired
  • Products without original packaging (when applicable)
  • Sale or clearance items (if marked as non-refundable)

4. Refund Process

Once we receive and inspect your returned item, we will notify you about the approval or rejection of your refund.

If approved, your refund will be processed and automatically applied to your original payment method within a few business days, depending on your payment provider.

5. Late or Missing Refunds

If you have not received your refund yet:

  • Check your bank account again
  • Contact your credit card company (processing time may vary)
  • Contact your bank (processing delays may occur)

If you still have not received your refund, please contact us at:
📧 contact@Ledoria.shop

6. Exchanges

We only replace items if they are defective, damaged, or incorrect.

If you need an exchange, contact us at:
📧 contact@Ledoria.shop

7. Return Shipping

Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Shipping costs are non-refundable.

8. Order Cancellation

Orders can only be cancelled before they are shipped. Once an order has been processed or shipped, it cannot be cancelled.

9. Contact Information

If you have any questions about refunds or returns, please contact us:

Ledoria
Address: 5 E Hamburg St, Baltimore, MD 21230, United States
Phone: +1 5056928869
Email: contact@Ledoria.shop